Shipping costs

Customers from all over the world receive 5 euro discount on orders from € 75. For shipments within the Netherlands this means free shipment.

The shipping costs depend on the shipping method. If the products can be sent in an envelope, the shipping costs depend on the weight of the shipment. In all other cases the order is sent as a package. As sender we use PostNL for the envelopes and DHL and DPD for the packages. The shipping costs to the Netherlands and the neighboring countries are:

Envelope

package 
(up to 30 kg)

Free

The Netherlands

€ 1.50 - € 4.25

€ 5.00

From € 75

Belgium

€ 2.00 - € 7.00

€ 8.00

From € 150

Germany

€ 2.00 - € 7.00

€ 8.00

From € 150

We also ship to other countries. No VAT has to be paid for countries outside the European Union. The website automatically adjusts this when you add an address to your account. The shipping costs to these countries are:

Envelope

Package

Denmark, France (including Corsica), Great Britain, Luxembourg, Austria, Poland, Sweden, Monaco

€ 2.00 - € 7.00

€ 10.00 (up to 30 kg)

Hungary, Liechtenstein, Lithuania, Slovenia, Slovakia, Czech Republic

€ 2.00 - € 7.00

€ 12.50 (up to 30 kg)

Ireland, Italy, Spain

€ 2.00 - € 7.00

€ 10.00 (up to 2 kg) 
€ 15.00 (up to 30 kg)

Estonia, Latvia, Romania

€ 2.00 - € 7.00

€ 15.00 (up to 30 kg)

Finland, Portugal

€ 2.00 - € 7.00

€ 10.00 (up to 2 kg) 
€ 15.00 (up to 5 kg) 
€ 20.00 (up to 30 kg)

Aaland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bouvet Island, Gibraltar, Kosovo, Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Spitsbergen and Jan Mayen, Turkey, Vatican City, Switzerland

€ 2.00 - € 7.00

€ 14.00 (up to 2 kg) 
€ 18.00 (up to 5 kg) 
€ 24.00 (up to 10 kg) 
€ 29.00 (up to 20 kg)

Bulgaria, Cyprus, Greece, Croatia, Malta

€ 2.00 - € 7.00

€ 16.00 (up to 2 kg) 
€ 22.00 (up to 5 kg) 
€ 28.00 (up to 10 kg) 
€ 36.00 (up to 20 kg)

All other countries

€ 2.00 - € 7.00

€ 20.00 (up to 2 kg) 
€ 26.00 (up to 5 kg) 
€ 42.00 (up to 10 kg) 
€ 78.00 (up to 20 kg)

You can also have the shipping costs always calculated in the shopping cart on the website.

Delivery time

You can see on our website if we have a product in stock. If you place an order (and pay directly) with only items that we have in stock, we will send it as soon as possible. We ship on Monday, Tuesday, Thursday and Friday.

Order via the website where all products are in stock and ordered for 14 hours on this day means for shipments within the Netherlands an estimated delivery on:

 

Expected delivery

 

Ordered on (before 16h)

Envelope

package

Monday

Tuesday

Wednesday

Tuesday

Wednesday

Wednesday

Wednesday

Friday

Friday

Thursday

Saturday

Saturday

Friday

Saturday

Saturday

Saturday

Tuesday

Wednesday

Sunday

Tuesday

Wednesday

The delivery time to other countries depends on the carrier and the distance and can be between 5 and 20 working days.

Shipping options

You can now choose yourself to send or collect (within the Netherlands). If you prefer to pick up a shipment at a package point, you can indicate this in the comments. We will then ensure that the package is sent there. The pick-up points are in Rotterdam (Spaanse Polder) and The Hague (Leidschenveen). In Rotterdam you can (usually) visit on Tuesdays and Fridays. In The Hague the time is in the beginning of the evening. Once your order is ready, you will receive an e-mail from us with the pick-up options in the coming days.

If you have any questions about these options, you can of course contact us.

Returns

In the unlikely event that you are not completely satisfied with your order, please contact us.  Exchange or return is no problem with us as long as you have not used the item. We use the legal regulations regarding returns. You will receive back the purchase price with a return, including the shipping costs we have paid to deliver the product to you. You are responsible for the shipping costs to return the product (s) to us.

Our return address: 
Spelspul.nl 
P.O. Box 4 
2260 AA Leidschendam

Product added to wishlist

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